你的经验很重要
When it comes to serving our customers, it is important to us that we provide you a warm and welcoming travel experience. 如果您需要帮助,请查看下面一些最常见的问题. If you do 不 find the answer you're looking for, please contact the appropriate contact from the list below the FAQs.
How Prebooked 公园ing Works
- 访问 kuerby.v32816.net/park.
- Enter your information as prompted (e.g., departure date/time, return date/time, airline, and promo code). Depending on your search dates, parking products on sale will display.
- Choose the product that you would like to purchase and follow the prompts. You will need your license plate number in order to complete your purchase.
- 按照网站上的常见问题说明,详细了解如何使用收费标签或生成的QR码进出机场. Video 指令 也可用.
皇冠app官方版下载建议您至少在出发皇冠官方app下载前3小时和回程皇冠官方app下载后3小时预订您的在线预订停车位. This will give you flexibility to arrive early, or potentially plan for delayed/cancelled flights or unusual weather.
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航站楼请注意, 表达了, 表达 Uncovered and 远程, you will 不 be assigned a specific parking space, but one will be available to you.
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如果您预订了航站楼停车位并购买了指定给特定航站楼的航站楼产品, you must park in the specified 终端 garage, 在任何长期空间中. If you prebooked for 终端 and purchased a generic 终端 product, without any mention of a specific terminal, 您可以将车停在所有5个航站楼车库内的任何可用的长期停车位上.
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When you prebook for 远程 South, 表达了 or 表达 Uncovered, you must park in the parking product specified.
No, you are 不 able to leave and return on the same reservation.
Once you have entered through the toll gates, your reservation will be marked as completed after you exit, 之后重新进入机场将会被收取你停车的停车场的开车加速费.
您可以在计划抵达机场日期前九(9)个月预订停车位.
是的, you may book multiple reservations for your future trips with the same car.
Your parking itinerary must be for six (6) hours or greater.
The maximum parking stay is thirty (30) days.
You can contact our customer service center Monday‐Friday 8:00A.M‐4:15 P.M. at +1-972-973-3112.
Changes to an Existing Booking
是的, 您可以在预订开始时间前一(1)小时更改您的预订.
请点击 在这里 to make changes to your reservation.
您可以在您的预订到达时间开始前一(1)小时内随时取消您的预订,并获得全额退款. 您可以单击 在这里 或点击确认邮件上的“修改预订”链接,然后取消或修改.
Modifications to your reservation, such as your license plate, must be made at least 1 hour prior to your booking arrival time through the "Find My Prebooked 公园ing" feature on the 皇冠官方app下载 Airport Prebooked 公园ing site. This change can be made with no additional fee. 如果您乘坐的车辆与预订的车辆不同,您将按所公布的停车费收取费用.
A:登录你的 My皇冠官方app下载帐户 and navigate to “My 公园ing Bookings” to view your reservations. 点击 on “Manage Bookings.如果你的皇冠app官方版下载已经开始(并且正在进行中),你会看到一个延长停车的选项. This option will 不 be available for future trips.
A: 是的. You can shorten your stay after your trip has started, but refunds will 不 be issued if the total price is reduced.
A: If you are extending (不 reducing) the length of your stay, and the new exit date/time results in a lower price, then a $0 charge/free extension will result.
A: The。延长停留” button will only appear after your scheduled arrival and before your scheduled exit. You can modify your booking before your trip starts, or you can use the “Extend 公园ing” option once your trip has started.
答:没有. Trips can only be extended before the date/time of your scheduled exit.
是的. Search for your reservation using the “Find My Prebooked 公园ing” 功能,并输入用于预订的电子邮件和预订参考或预订ID. As long as your trip has already started, you will see an option to extend your stay.
如果您预计抵达机场的时间会发生变化,皇冠app官方版下载建议您在网上修改您的预订.
No, please park in the terminal that is specified in the reservation. 公园ing in a不her terminal will subject you to incur additional fees. You can access all terminals through 终端 Link shuttles or Skylink. 在路边有指定的终点站接驳车,Skylink可以通过安检进入.
抵达机场
终端的 | 高度 |
---|---|
盖茨1 - 15 | 6'10" |
第16 - 25盖茨 | 6'11" |
盖茨26 39 | 6'3" |
终端B | 高度 |
---|---|
盖茨1卷 | 7'2" |
盖茨年龄在18岁至25岁之间 | 6'0" |
盖茨26 39 | 6'0" |
终端C | 高度 |
---|---|
盖茨1 - 14 | 6'0" |
盖茨15 - 25 | 6'1" |
盖茨26 39 | 6'11" |
终端维 | 高度 |
---|---|
第1 - 40盖茨 | 6'2" |
终端E | 高度 |
---|---|
盖茨1 - 9 | 6'10" |
盖茨10 - 18 | 6'0" |
第19 - 39门中 | 6'8" |
- 表达北:
1800 表达 North 公园ing
皇冠官方app下载 Airport, Texas 75261 - 表达南:
2561 表达 South 公园ing
皇冠官方app下载 Airport, Texas 75261 - 远程南:
2400 South Airfield Drive
皇冠官方app下载 Airport, Texas 75261
If you had an issue when entering the airport, and took a ticket from the machine, 请使用“只收现金”通道与服务人员交谈,并向他们出示您的预付泊车预约.
Otherwise, you may use any lane to enter and exit through the airport toll plazas.
No, 离开机场时,请使用“仅限现金”通道与服务人员交谈,并向他们出示您的预付停车位预订.
是的, 皇冠app官方版下载在网上出售有限数量的车位,以确保没有预先预订的客户仍然可以找到停车位.
However, all drive up customers will pay the drive-up parking rates, which can be found 在这里 在每个产品下.
The QR code is the backup method to enter and exit through the toll plazas.
If the gates do 不 open automatically after a few seconds when you pull up, then please scan the QR code located in your email confirmation to enter and/or exit.
请在手机上准备好您在电子邮件确认中收到的QR码. The toll gates should open automatically within a few seconds of you pulling up. If they do 不, please scan the QR code to get through the toll gate. 不开罚单.
Once you have received your booking confirmation, you can relax knowing that your parking needs are covered.
您如何使用您的预订进出皇冠官方app下载机场将取决于您是否有收费标签. Instructions on use of TollTag at 皇冠官方app下载 Airport 公园ing are listed 在这里.
您可以在预定的入境时间前4小时进入皇冠官方app下载机场,并在预定的出境时间后4小时离开皇冠官方app下载机场,不收取任何额外费用.
If you have a TollTag on your vehicle:
- 使用与您的访问相关的汽车和相同的收费标签正常进出皇冠官方app下载机场.
- Your TollTag will be only be associated with your prebooked parking confirmation and 将不收费 为您的停车停留. Your TollTag allows you the fastest entry and exit to/from 皇冠官方app下载 Airport.
- 点击 在这里 to see a short video of how to use prebooked parking with your TollTag.
- 进入皇冠官方app下载机场后,请将车停在您预定的停车场(航站楼或快线).
- 任何超过您预定的离开时间4小时的时间,将按照皇冠官方app下载机场公布的停车费向您收取通行费.
If you are issued a QR Code at the time of your payment:
- 从任意车道进入
- Stop at the entry barrier
- DO NOT PRESS THE BUTTON FOR A TICKET
- Scan your pre-paid confirmation QR code using the Barcode/QR code reader on the kiosk. (located on the bottom left)
- The light on the QR Reader will turn green when the QR Code is read successfully.
- 点击 在这里 to see a short video of how to use your prebooked parking with your QR code.
- 进入皇冠官方app下载机场后,请将车停在您预定的停车场(航站楼或快线).
- 任何超过您预定的离开时间4小时的时间,将按皇冠官方app下载机场公布的停车费收费,并在离开时收取费用.
No, you will 不 get the discounted rate without making a reservation online, and the drive-up regular rates will apply. 请点击 在这里 for current parking availability.
付款,广告片 & 退款
No, 您必须在网上预订您的停车位,这涉及到用信用卡/借记卡预付停车费. 完成后,您可以使用收费标签进入南或北停车广场.
皇冠app官方版下载的促销仅限于皇冠app官方版下载销售的数量以及皇冠app官方版下载提供折扣率的日期.
If you do 不 see the rate, please ensure you have typed in the promotion code correctly. If you still do 不 see the discounted rate, 那么,皇冠app官方版下载就可以放心地假设,贴现利率对所讨论的日期是不可用的.
No, we do 不 provide partial refunds for parking reservations which have ended early.
No, you are 不 able to leave and return on the same reservation.
Once you have entered through the toll gates, your reservation will be marked as completed after you exit, 之后重新进入机场将会被收取你停车的停车场的开车加速费.
是的, please contact our customer service to request a refund Monday‐Friday 8:00 A.M – 4:15 P.M. at +1-972-973-3112.
Your credit card will be charged at the time of payment.
Visa, Mastercard, American 表达 and Discover cards are accepted.
No, 当你搜索你想要的行程时,所有相关的费用和税收都包含在价格中.
These situations are reviewed on a case-by-case basis. 请致电 +1-972-973-3112 选择选项1.
电话号码
- 门禁控制办公室 +1-972-973-5100
- Airline Passenger Paging: +1-972-973-3112
- 机场牧师服务 +1-972-973-2665
- 大使项目 +1-972-973-7000
- 美国航空公司 +1-800-433-7300 (within the US and Canada)
- 皇冠官方app下载失物招领处 +1-972-973-4420
- 机场代客服务 +1-972-574-2400
- 紧急车辆服务 +1-972-973-3112
- 员工停车办公室 +1-972-973-8040
- 联邦调查局刑事热线 +1-972-559-5000
- 地面运输 (公园ing Citations) +1-972-973-4069
- 噪音投诉热线 +1-(972) 973 3192
- 公园ing Rate Information +1-(972) 973 7275
- Prebooked 公园ing: Please visit the Prebooked 公园ing FAQ page.
- TDD/TTY (Hearing Impaired): dial 711 for the National Relay Service, 然后选择中继代理支持服务选项1,并连接到皇冠官方app下载机场综合运营中心,寻求协助 +1-972-973-3112
- TSA客户服务 +1-469-948-1828
- U.S. 邮政局(香港).S. 客户服务)+1-800-275-8777
机场酒店 & 高尔夫球场
- 熊溪高尔夫俱乐部 +1-972-456-3200
- 达拉斯君悦酒店 +1-972-973-1234
- 皇冠官方app下载凯悦酒店 +1-972-574-1234
- 皇冠官方app下载凯悦酒店 +1-972-453-1234
Department of Public Safety
- Police/Fire/EMS (Emergency) 911
- Police/Fire/EMS (non-emergency) +1-972-973-3210
- 刑事检控热线 +1-972-973-3546
- Report a public safety issue 在这里
地址
皇冠官方app下载 Airport Headquarters Office
2400航空道 达拉斯机场,德州75261
邮寄地址
P.O. 619428箱 达拉斯机场,德州75261
邮局
2420航空道 达拉斯机场,德州75261
皇冠官方app下载 Airport 航空公司
北24大道1816号 达拉斯机场,德州75261
皇冠官方app下载 Airport DPS Headquarters
南20大道3600号 达拉斯机场,德州75261
皇冠官方app下载 Airport Fire Training Center
西27街1530号 Grapevine, TX 76051
皇冠官方app下载 Airport Rental Car Center
东38街2424号 达拉斯机场,德州75261
For missing property on and off the plane
失去了 & 在皇冠官方app下载发现
皇冠官方app下载 offers two areas for lost and found items depending upon w在这里 your item was left.
失去了 & 在皇冠官方app下载发现
For missing property on and off the plane
皇冠官方app下载 offers two areas for lost and found items depending upon w在这里 your item was left.
For missing property on and off the plane
失去了 & 在皇冠官方app下载发现
皇冠官方app下载 offers two areas for lost and found items depending upon w在这里 your item was left.
失去了 & 在皇冠官方app下载发现
For missing property on and off the plane
皇冠官方app下载 offers two areas for lost and found items depending upon w在这里 your item was left.
Submit a request for Public Information
打开记录
皇冠官方app下载是受德克萨斯州公共信息法案约束的公共政府实体, Chapter 552 of the Texas Government Code. You may complete and submit the open records request form online, through fax +1-972-973-5481, or in person at the AHQ office address.
打开记录
Submit a request for Public Information
皇冠官方app下载是受德克萨斯州公共信息法案约束的公共政府实体, Chapter 552 of the Texas Government Code. You may complete and submit the open records request form online, through fax +1-972-973-5481, or in person at the AHQ office address.
Submit a request for Public Information
打开记录
皇冠官方app下载是受德克萨斯州公共信息法案约束的公共政府实体, Chapter 552 of the Texas Government Code. You may complete and submit the open records request form online, through fax +1-972-973-5481, or in person at the AHQ office address.
打开记录
Submit a request for Public Information
皇冠官方app下载是受德克萨斯州公共信息法案约束的公共政府实体, Chapter 552 of the Texas Government Code. You may complete and submit the open records request form online, through fax +1-972-973-5481, or in person at the AHQ office address.
报告一个问题 to 皇冠官方app下载 Airport
看到一些? 说点什么.
您可以向机场当局报告潜在的安全问题或维修问题 telldfw.com or by clicking the button below.
Examples of reports include:
- 无人看管的行李
- 洒在地板上
- Elevator/escalator out of service
看到一些? 说点什么.
报告一个问题 to 皇冠官方app下载 Airport
您可以向机场当局报告潜在的安全问题或维修问题 telldfw.com or by clicking the button below.
Examples of reports include:
- 无人看管的行李
- 洒在地板上
- Elevator/escalator out of service
报告一个问题 to 皇冠官方app下载 Airport
看到一些? 说点什么.
您可以向机场当局报告潜在的安全问题或维修问题 telldfw.com or by clicking the button below.
Examples of reports include:
- 无人看管的行李
- 洒在地板上
- Elevator/escalator out of service
看到一些? 说点什么.
报告一个问题 to 皇冠官方app下载 Airport
您可以向机场当局报告潜在的安全问题或维修问题 telldfw.com or by clicking the button below.
Examples of reports include:
- 无人看管的行李
- 洒在地板上
- Elevator/escalator out of service
联系你的航空公司
If you have a specific question for your airline, please view the airlines page w在这里 their locations, customer service numbers and websites are listed.
Contact Customer Service
提供反馈, ask a question or report a concern/file a complaint, please text +1-972-526-0974.